FAQ

I haven’t received my order, where could it be?

Please get in touch with us on sales[at]flyingeyebooks[dot]com with any questions regarding lost orders or address changes. Check that your paypal details are correct and up to date to avoid packages getting lost.

We’re happy to resend any packages that don’t reach their destination but unfortunately we aren’t able to do this if you have the wrong address on your paypal and don’t let us know.

How do I submit my awesome work to Flying Eye?

Your enthusiasm is infectious! We’re always looking for new stories to tell. If you have something you’d like to submit, please email picturbksubs [at] nobrow [dot] net and we’ll do our best to get back to you as soon as we can.

However, please be aware due to the high volume of submissions we receive, we aren’t always able to reply in good time.

How can I find out more about Flying Eye Books for press or business reasons?

If you have any press or business inquiries, send us an email at press[at]flyingeyebooks[dot]com and we will be more than happy to help you with your queries.

Please don’t send any submissions to this address, as they will be automatically deleted.

I’d like to make a wholesale order. Who do I get in touch with?

All our wholesale orders are handled by our distributors, Bounce! To make a wholesale order, please give them a call on 020 7138 3650 or send an email to sales[at]bouncemarketing[dot]co[dot]uk.

Bounce Sales and Marketing Ltd.

320 City Road
London
EC1V 2NZ

T: 020 7138 3650
F: 020 7138 3658

sales[at]bouncemarketing[dot]co[dot]uk